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Strengthen your clients’ first line of defence

Prevent threats before they attack

Phishing emails: The sneaky threat that could wreck your business

Ever clicked a link you shouldn’t have? Email remains the number one attack vector for small and medium-sized businesses (SMBs), with 94% of malware delivered via email according to Verizon’s 2024 Data Breach Investigations Report. Additionally, IBM’s 2025 Cost of a Data Breach Report reveals that phishing attacks are the second most common cause of breaches, accounting for 16% of incidents globally. These numbers highlight why email security is critical for every organization.

Why email is the hacker’s playground

Phishing, business email compromise, and account takeover all start in your inbox. One bad click can lead to credential theft, malware infection, or even ransomware.

Best practices for staying ahead of email threats

Layer 1: Email Threat Protection

A layered approach is essential. Solutions like OpenText Core Email Threat Protection act as a strong barrier against evolving threats. They rewrite URLs, sandbox attachments, and retract risky messages even after delivery.

Layer 2: Email Encryption

Sensitive data deserves privacy. OpenText Email Encryption automatically encrypts outgoing messages based on policy, so your secrets stay secret.

Layer 3: Email Continuity

Email downtime can disrupt business operations. OpenText Email Continuity keeps email services running even during server outages, syncing everything back once systems are restored.

Layer 4: Security Awareness Training

Employees are the first line of defense. OpenText Security Awareness Training uses real phishing simulations to teach users what to click and what to avoid.

Real SMB Stories

Case Study: Marketing Agency Phishing Incident

A small marketing agency employee clicked a fake bank email, exposing credentials and client data. The breach led to financial loss and reputational damage. They later implemented MFA and security awareness training.

Lesson: Human errors are inevitable. Training and layered email security are essential.

Source: SmallBiz Trends, Marketing agency phishing breach, 2023

Case Study: Software Firm vs. Fake Microsoft Renewal

A software development company fell for a fake Microsoft 365 renewal email, installed malware, and suffered data loss. They adopted email threat protection and patch management afterward.

Lesson: Advanced email filtering and user education can stop these attacks before they start.

Source: Microsoft Security Blog, Phishing attack case study, 2024

Ready to Secure Your Inbox?

Explore this infographic: Stop ransomware and phishing now

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